Client Support

How can we help?

Submit a service request — release edits, account questions, payment issues, or anything else. We'll route it to the right person and respond within 3 business days.

Your email Use the email tied to your Arson Theory portal so we can find your account fast.

Step 1 of 3 · Tell us who you are

The basics.

A few quick fields so we know who's reaching out.

First name Last name Artist name * Who is your A&R? Is this about a release edit? * Pick "Yes" if you need us to change something on a scheduled or already-released project (cover art, audio, release date, metadata).

Step 2 of 3 · What's going on?

Tell us more.

Pick a category and walk us through what you need. The more specific you are, the faster we can help.

Category * Details *

Attachments

Drop a file here or click to browse

Optional. Screenshot, PDF, audio, image — whatever helps. Max 50 MB.

Step 3 of 3 · Review & submit

Last look.

Skim the readback, then send. We'll respond within 3 business days.

Request received

Thanks — we got it.

Your request is in our queue. We'll get back to you within 3 business days. If it's urgent, reply to the confirmation email so we can prioritize.

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Questions? contact@arsontheory.com